With the rise of ChatGPT, community association managers have started to explore the power of AI for streamlining their daily work.
Due to its widespread use and popularity, ChatGPT sometimes struggles to keep up with demand and may not be able to provide accurate responses to property management-specific queries. This is where STAN AI comes in as a more reliable and efficient ChatGPT alternative.
In this article, we'll explore 8 reasons STAN is the better choice for community managers looking for a reliable virtual assistant.
STAN is a proprietary AI system that is created specifically for property management companies. It is only available to clients who have paid for the service. This closed nature of the system provides enhanced stability and security.
STAN’s system is not subject to the same kind of traffic and usage spikes that open-source or public systems like ChatGPT may face. STAN's usage is limited to a specific set of clients, which allows the development team to better control and manage the system's resources, reducing the risk of downtime or network errors.
Additionally, STAN's closed system means that it can be more closely monitored and maintained by the development team. They can quickly identify and address any issues, threats, or bugs that arise, as well as implement regular updates and improvements to the system.
Unlike ChatGPT, which is a general-purpose language model, STAN AI is trained on industry-specific data, which allows it to generate accurate and relevant responses to property management queries.
STAN AI differs from ChatGPT in that it is not just a writing assistant, but rather a fully-functional community manager that can promptly respond to multiple residents' requests at the same time. It can seamlessly integrate with any property management software(PMS) to address account inquiries, submit service requests, and book amenities through text messages.
While ChatGPT's knowledge is limited to 2021, STAN's data and machine learning models are constantly updated and refined based on real-world usage and feedback from millions of community managers and homeowners, ensuring that it stays up-to-date with the needs of the industry.
Meanwhile, STAN will also provide updated information to residents whenever property managers change their knowledge base.
If you're tired of scouring the internet for "ChatGPT prompts" or "ChatGPT tutorials," look no further than STAN AI, which can understand natural language requests.
For example, residents can ask about their fees in various ways without having to memorize predetermined prompts. The questions include but are not limited to: “How much do I owe”, "How do I pay," "When is my next payment," "Was my payment received," "When will my payment be received," "Let me see my transactions", "Why do I owe so much?", etc.
Account inquiries are just one category that STAN handles, as it can answer many more questions related to CC&Rs, vendor referrals, ARC modifications, maintenance requests, amenity booking, or anything related to communities. STAN's ability to converse like a human even allows for small talk.
Based on our survey, 93% of homeowners want to be able to text with their management team. STAN was designed to meet their needs.
By texting STAN, residents can access instant services without downloading any new apps or creating new login credentials. They are already effectively verified by their phone numbers.
This streamlined communication method eliminates the potential for login errors that can occur when using a separate application like ChatGPT.
STAN is a well-developed AI assistant that can be seamlessly integrated with your current property management software(PMS), whereas ChatGPT does not have any plugins for PMS. STAN uses an advanced language parsing tool to process community documents and populates answers into STAN's dashboard.
This onboarding process is completely automatic, and you don’t have to lift a finger. Community managers that use STAN found the onboarding of their communities simple and easy.
STAN offers customizable workflows that can be tailored to the needs of each property management company, ensuring that the AI assistant is always aligned with the company's specific processes and procedures.
We also offer a White Label option to our clients who want to enhance their brand image. This option allows them to customize STAN's interface, making it look like their own in-house AI assistant. Many of our clients have found this feature beneficial in strengthening their brand identity and obtaining business development benefits.
STAN has a 24/7 live support team which is praised by all of our clients. STAN is backed by a team of experts who can provide ongoing support and assistance to ensure that the system is always running smoothly and delivering maximum value to its users.
While we offer the First and Only AI Assistant for property managers, we also understand that many of you like the writing assistance provided by ChatGPT. That’s why launched the STAN X GPT writing assistant which drafts community notices and emails instantly for you at no extra cost. We also keep adding more features like outbound blaster and data insights for community managers.
With STAN, you will get a reliable, stable, and industry-specific AI Assistant that offers seamless integration, customizable workflows, 24/7 live support, instant writing assistance, and many more features. Book a demo with us today to start enjoying streamlined property management!